Icon Motosports

Helmet Recall

Helmet Recall

ICON Alliance & Alliance GT Motorcycle Helmet Recall

ICON wants to inform you that there will be a voluntary recall of certain Alliance and Alliance GT helmets produced during part of 2017. The specific helmets being recalled are the Alliance Dark helmets manufactured from January 2017 through July 2017, and the Alliance GT Horror and Rubatone helmets manufactured from March 2017 through July 2017 ("potentially affected helmets"). This recall applies to sizes Extra Small (XS), Small (S), Medium (M), Large (L), Extra Large (XL), Double Extra Large (2XL), and Triple Extra Large (3XL), of both helmet models. The potentially affected helmets may contain a defect related to motor vehicle safety. In particular, faulty stitching on the nylon webbing attached to the D-rings may possibly not remain secure within the webbing. This may allow the D-rings to separate from the chin strap. In the event of a crash, the wearer may not be adequately protected, increasing the risk of personal injury or death. Although only a small percentage of the potentially affected helmets contain the defect at issue, the entire production lot is being recalled in an abundance of caution and replacement helmets will be provided free of charge to owners of the potentially affected helmets. Owners of the potentially affected helmets will be provided a free replacement helmet of the same model & style.

How to determine whether you own a potentially affected helmet

ICON Motosports, a division of LeMans Corporation, which also does business as Parts Unlimited and also as Drag Specialties, and is affiliated with Parts Canada and Parts Europe GmbH (all collectively, "Icon"), will provide replacement helmets free of charge to owners of potentially affected helmets. To determine if your helmet is subject to this exchange program, please:

1) Model Name

Determine whether the model name "Alliance" or "Alliance GT" appears on the DOT certification label on the back of the helmet as shown.

2) Helmet Style

Determine whether the helmet style is one of the three styles shown: Alliance GT Horror, Alliance GT Rubatone, or Alliance Dark.

3) Purchase date

Determine whether you received the relevant model and style after the following respective date:
Alliance GT Horror - May 26, 2017
Alliance GT Rubatone - April 12, 2017
Alliance Dark - January 25, 2017

4) Date Label Information

The date label is located inside the helmet, under the comfort liner, affixed to the expanded polystyrene ("EPS") liner. Determine whether the date label indicates a Month/Year that falls within January 2017 through July 2017 for Alliance Dark helmets, or March 2017 through July 2017 for Alliance GT Rubatone or Alliance GT Horror helmets.

5) No Green check mark

If your helmet meets all of the above criteria and you received your helmet on or after September 12, 2017, determine whether that the date label under the comfort liner, affixed to the EPS liner has a green check mark (a green check mark will also appear on the bar code sticker of the helmet box). If your helmet meets all of the above criteria and does not have a green check mark, then the helmet is subject to the recall. A green check mark would indicate the helmet was examined prior to sale and found NOT to have the defect at issue in this recall. No helmet received before September 12, 2017 will contain a green check mark.

Does your helmet meet all of the above criteria?

If so, initiate the recall process by filling in the below Helmet Recall Form. You will then be emailed details of how to obtain the free shipping label to return your helmet. Once your potentially affected helmet is received, you will be shipped a replacement helmet free of charge.

Helmet Details

Owner Information

Shipping address for replacement helmet

* Denotes required field

If your helmet meets all the criteria listed above, and does not have a green check mark on the date label and box, please cease using the helmet. Upon receipt of a potentially affected helmet, Icon will arrange for a replacement helmet to be shipped to the owner of the potentially affected helmet free of charge.

If you prefer to contact Icon directly instead of submitting the above Helmet Recall Form, you may contact Icon at:
Phone:
In the US: (800) 369-1000
In Canada: 1-877-277-7560 (English) or 1-866-250-7925 (French)
In Germany: +49 6501 9695 2000

Email:
helmets@parts-unltd.com